Rabu, 06 Juni 2012

Patients to give marks out of 10 for doctors' surgeries

Patients to give marks out of 10 for doctors' surgeries

More than 8,000 GP practices will take part in the project in England, each getting a score out of 10. Questions will include how easy it is to book an appointment, how long patients have to wait in reception, what the opening hours are like and whether the doctors and nurses are good at explaining things and listening.

Katherine Murphy, chief executive of the Patients Association, said its helpline was receiving more and more complaints about GPs, and hoped the new system would reduce them.

The new data will be available to patients on the NHS Choices website.

Tidak ada komentar:

Posting Komentar